Privacy Policy

Last updated: January 31, 2026

1. Introduction

UnrealUGC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information you provide directly to us:

  • Account information (name, email address)
  • Payment information (processed securely via Stripe)
  • Content you create using our Service
  • Communications with us

We automatically collect:

  • Usage data and analytics
  • Device and browser information
  • IP address and location data
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Protect against fraudulent or illegal activity

4. Information Sharing

We may share your information with:

  • Service providers who assist in our operations
  • Payment processors (Stripe) for transaction processing
  • Analytics providers to understand usage
  • Law enforcement when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Object to or restrict processing
  • Data portability

8. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@unrealugc.com.